Privacy Policy updated 27 October 2020

Introduction

Nordic Travel does its utmost to protect your privacy. This Policy explains which data we collect, how we collect, store and use it and how we may share it with any other parties.

This Policy is for websites https://nordictravels.com and https://nordictravels.fi, which are run and provided by Nordic Travel LLC (we, us and our). Nordic Travel LLC is located at 26-100 Kuybisheva Street, Petrozavodsk 185035 Russia. We can also be contacted at info@nordictravel.ru

Personal information we collect

In the course of providing our services, we collect or receive your personal information. Often you choose what information to provide. Sometimes we require certain information from you to use so that we can provide you those services. This may include:

• Full name(s);

• Dates of birth;

• Passport details;

• Address;

• Payment details (such as a credit/debit card);

• Special requirements (such as a dietary requirement).

We do not collect personal information unless it has been submitted to us.

Using of Cookies

We do make use of cookies, which are small text files that are placed on your computer by websites that you visit. Most browsers are initially set to accept cookies, but a user can reject cookies. However, some services on the website may malfunction without cookies. Cookies located on your computer do not contain your name.

We use Google Analytics and Yandex Metrica for statistical purposes. For more information about privacy policies of Google and Yandex please visit:

https://support.google.com/analytics/answer/4597324?hl=en

https://yandex.com/legal/confidential/?lang=en

Using personal information

We only use personally identifiable data for the purpose or service that it has been submitted.

Your personally identifiable information is not publicly accessible and is only accessed by Nordic Travel when there is reason to do so (i.e. responding to your enquiry or handling your booking). When you make a service enquiry and provide your email address to Nordic Travel, your contact details may be retained. You have the right to direct us to cease further contact or to destroy the personal information we have collected about you.

Retaining personal information

We take security measures in line with data protection regulations in order to prevent data loss, preserve data integrity, and regulate access to the data. Only authorized Nordic Travel employees, and authorized employees of our third-party service providers’ processing data on our behalf, have access to your personal data. Personal booking information will not be stored for longer than necessary. We may therefore delete your personal information after a reasonable period of time.

Sharing personal information

We may disclose your personal information to third parties for the purposes of our operation. These may include, without limitation:

• Hotels;
• Transport companies, e.g. airlines, railways and bus companies;
• Tour companies, tour guides or tour leaders, travel service providers;
• Payment processors.

Accessing your personal information

If you want to know what personal information we have about you, you can ask us for details of that personal information and for a copy of it (should any such personal information be held).

Photographs, Video & Testimonials

Any image or video taken by any person during your holiday that contains your image or likeness may be used by Nordic Travel for promotional and marketing purposes without charge in all media including but not limited to booklets, advertising campaigns, website and social media channels. Feedback supplied to Nordic Travel may also be used in print and online for marketing and advertising purposes. This includes but not limited to, third party review sites and questionnaires supplied to us post-tour. Additionally any photographs, video and text sent to Nordic Travel must be the client’s own and by sending it, the client agrees that Nordic Travel can use it for advertising and marketing purposes.

Links to Other Sites

Our websites may contains links to several third party websites. We cannot take any responsibility for the contents of these external websites nor their respective privacy policies.

Legal Disclaimer

Nordic Travel reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any legal investigation.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved with legal proceedings or complying with legal obligations (e.g. a court order, the instructions of a government authority).