My wife and I would like to thank you and all your associate travel agents at Saints Petersburg and Moscow for a well co-ordinated and very professional conduct of the tour.
We were met punctually on time at all the airports, train stations and at the hotels. Both the guides were very knowledgeable and took great care of us even when my wife's shoes got wet in the snow in Saint Petersburg, Elena (spelling?) showed us to a shop in town to get a new pair before proceeding on with the tour.
All in all, we had a most memorable first impression of your great country. Although there is more to be done in terms of infrastructure (trains, hotels and shopping malls), I am confident Russia will grow to be an attractive destination for tourist. Once again thank you for your fine and professional service.
Anthony and Regina, Singapore
Nordic Travel provided us with support in terms of bookings for accommodation in 'difficult to book' places; with bookings for hydrofoil connections; with guides in various locations and with general support. We found them to be enormously helpful, well informed and responsive to even the most detailed of requests. As 'eyes on the ground' they were invaluable in helping us to do things that we might otherwise have missed. Even when Nordavia (a flight we'd booked ourselves and nothing to do with Nordic Travel) messed up a connection thereby deleting part of our itinerary, Nordic Travel were very quick with a sympathetic response and a very rapid, no quibbles, refund for the bits of their itinerary that we were forced to cancel. Their contact, Konstantin Simonov provided a very high standard of support from first e mail contact to face to face meeting in Karelia.They are an excellent and professional organisation and I'd have no hesitation in recommending them to other travellers
Michael Loveday
We had a very good time and we have recommended your company to our friends in Moscow.
Lucy, Great Britain. January 2016
Just wanted to thank you for your service. It was superb, and sweet Olga was a fantastic guide yesterday. We thoroughly enjoyed our day trip. I will mention you and Olga on TripAdvisor when we return home. Thanks again,
Vilma, USA
My family and I are now home, but I did not want to delay in saying thank you. The Kronstadt tour was well-planned, informative, and especially interesting. I will keep your email address for the future and share it with others who may be interested.
Paul, USA
Regarding the sites, the highlights for us were the visit to Kinerma (we have been involved in raising money to restore a traditional barn in our own small village (only 12 houses) so we could empathise with their efforts and problems), and of course the Solovetsky Islands.
Katherine, the UK
Thank you for the professionally and courteous services through out the entire trip.
I'm back home in Thailand safe and sound.
Pinit, Thailand
I used Nordic Travel to take me from Helsinki to Petrozavosdsk and then onto a business meeting in Segezha. I was collected at my hotel near Vantaa airport , and driven in a very comfortable mini-bus to Petrozavodsk with a most courteous driver who assisted with border crossing into Russia. I stayed overnight at a pleasant hotel in Petrozavodsk , and was driven to Segezha the next morning. ( The hotel was also arranged by Nordic Travel ). The return journey was the same , and I can thoroughly recommend Nordic Travel .
Paul D Fisher
I had a very nice time in Karelia, spending two very pleasant nights in the little village of Kinerma. The guesthouse is very cosy and Nadezhda, the owner, and her family are very kind and able to create an authentic karelian atmosphere. My compliments go as well to the organization of the tour, very professional and reliable.
Francesco
I had a very nice time in Karelia, spending two very pleasant nights in the little village of Kinerma. The guesthouse is very cosy and Nadezhda, the owner, and her family are very kind and able to create an authentic karelian atmosphere. My compliments go as well to the organization of the tour, very professional and reliable.
Francesco
Thanks for a great experience. The tour of Karelia was everything we expected and more.The tour went like clockwork. Our guide Alyssa was knowledgeable, patient and quick to lend a helping hand when needed. The drivers were professional and the vans we traveled in were clean and comfortable. We have no complaints about our hotel rooms. What an experience to visit an area of Russia few Americans have ever seen! We wouldn't hesitate to book another Nordic Travel tour.
Judy, Albuquerque New Mexico USA
Thank you so much, Konstantin, for arranging our trip to Кижи - especially at such short notice. We had a wonderful time. It is the highlight of our trip. Alex was a great tour guide. He knows such a lot and his English is amazing. We learnt a lot from him.
We have had a great time in Petrozavodsk - thanks to you!!
Regards
Louise and Alan, Australia. 11 March 2017
My visit in Kinerma touched me very much. It is a delightful village and it was fantastic to meet people and to hear about the history of the place and what is going on. The food was fantastic, and I would like to go back there. Only one thing: I bought some postcards, but only three, what I really regret, because they are so nice. I should have bought more, so I need to go back :-) My guide was nice and really good in translate and telling my information. I was very satisfied.
Anders, Denmark
I just wanted to follow up with you guys regarding the Tour in Novgorod and Vyborg this winter. Me and my girlfriend loved Alexander and thought the tours were great. We had a great time at both locations and thought that they were put together in a great way. We would recommend Nordic and Alexander to anyone traveling in that part of the world.
Sincerely
Andrew, USA
Thank you once again for a truly fabulous tour. I look forward to others.
Most sincerely,
Lucia, USA
Thank you very much for arranging the Russian part of our trip. We were very impressed with your professionalism, and all the arrangements worked very well. Vladimir was a very good driver and Elena was an absolutely outstanding guide. She is extremely competent, has a lovely personality, her English is excellent and she was very knowledgable about the sites we visited. She was also very good company and the four of us got on well and had many memorable moments together, particularly dinner & vodka at Sortavala! Regarding the sites, the highlights for us were the visit to Kinerma (we have been involved in raising money to restore a traditional barn in our own small village (only 12 houses) so we could empathise with their efforts and problems), and of course the Solovetsky Islands.
The train journey from Kem to Saint Petersburg was fine and I had a very memorable 70th birthday at Palkin Restaurant where we coincided with the BBC filming a programme in their series on rail journeys, so we will now appear on English TV later this year, they bought us champagne, and the restaurant staff made a special dessert with a large sparkler in the middle and sang happy birthday! So a great holiday.
So once again thank you for all your help.
Kind Regards
Katherine (Kate)
We arrived safely back to Moscow on Saturday. I just wanted to thank
you for your help in organizing our Northern Adventure. It was lovely.
Best,
Susan, USA. March 2016
We wish to congratulate you for the wonderful visit to your country. Believe us when we say that you could teach many tour operators in France and abroad! Michel keeps saying that you know how to select your collaborators... The journey was so smooth (except for the roads) and trouble-free all along. Hotel Rossi was a very good choice as it is very comfortable and close to Nevsky Prospekt. We particularly appreciated to see Alexander I waiting for us at the door of our car in Saint Petersburg railway station. Thank you again.
Monique
Thank you so much for all you did for us while we were in St Petersburg. Your choice of restaurants for us was brilliant and we really enjoyed the Faberge museum. All in all it was a great trip and we are grateful for your help.
Lesley and Paul, England
Last week I returned from my trip, which was just wonderful. All your hotel reservations, train tickets, and the Novgorod tour worked out perfectly. And the weather was good except for a few days in Moscow with light rain. No heavy rain, fortunately.
Lucia, USA
The guides spoke good English and we could understand what they were saying. They also showed us what we could do during our free time around the town.
I would like to add that Marina and Dmitry were very helpful and hospitable during our Golden Ring and Moscow tour.
Kai Lin, Malaysia
We went to Moscow and St. Petersburg in Spring 1990. We were amazed at how much these cities have changed.
We enjoyed our holiday very much, especially petroglyphs!! We could not have done it without you.
Thank you for everything!!!
Minako, Japan
I just wanted to email you to thank you very much, we had a great day, cold but amazing and that's a lot thanks to you n the lovely guide you provided! So thank you again. Have a great evening.
Best regards.
Chloe, France
We are now back at our home in Wales after travelling on from St Petersburg to Turkey for some (more) sunshine.
i would like to say thank you for a very enjoyable experience in Russia. Everything went very smoothly from the moment we were met at the Airport.
Natalia was splendid - she gave us a very well informed 3 days of cultural experience whilst being very companiable - we felt we were sharing St Petersburg with a friend! Please pass on our appreciation to her
Thank you again for arranging the experience - i will certainly be recommending your services to friends and colleagues
Very Best Wishes
